Google My Business optimisation

Internet marketing | 28/09/2021

Google My Business optimisation

What is Google My Business?

Google My Business (GMB) is a free tool that lets you manage how your local business appears across Google products, like Maps and Search. If you run a business that serves customers at a particular location, or you serve customers within a designated service area, Google My Business can help people find you. Verified businesses on Google are twice as likely to be considered reputable by users.

Optimising your GMB listing

Here is the imexpert lisitng

Depending on the category of business you have there are a range of sections to update in the GMB platform

Below is an example of the imexpert Google My Business experience

Google My Business optimisation 1

The key areas we will focus on are

  • Posts
  • Messages
  • Photos
  • Products
  • Services

GMB Posts

The allows the business to post new, offers, events and updates which can be found as part of the listing in both maps and in search results

Google My Business optimisation 2

GMB Info

The mosst commercially important part of GMB, the info section allows you to upload the correct information about your business. Specifically:

  • Business Name
  • Business category
  • Service area
    • The actual address can be hidden if working from home
  • Opening hours
  • Additional opening times
  • Phone number
  • Short name
  • Website URL
  • Apointment links
    • Menu links for restaurants
    • Booking links for Hotels
  • Product listing
    • Allows links back toyour website
  • Service Listings
  • Attributes from the business including
    • Accessibility
    • Amenities
    • Health & safety
    • Service options

Completing this fully provides customers with rich information allowing them to contact you.

GMB Photos

There is a range of media that can be added to images section including

  • Logo 1:1 aspect ratio
  • Cover Banner 16:9 aspect ration
  • Interior images
  • Exterior images
  • Team images
  • Videos

Adding a range of media will enrich the user experience and attract more interest from potential customers.

Google My Business optimisation 3

GMB Products

A great addition to Google My Business listings, this allows potential customers to see you product range and provides a direct link to the product on your website. Businesses can add product images, price, product description and a button to link to the individual product.

Google My Business optimisation 4

GMB Services

Let people know the full range of services that you offer, clearly defined service listings also support your listing being discovered.

Google My Business optimisation 5

Taking the time to update all aspects of the Google My Business platform will provide a great user experience and draw more clicks, calls and enquiries.

Why use Google My Business?

Google My Business provides details of your business on Google search results, there is data which indicates that GMB is canabalising some of your organic traffic. Your customers can learn about your business get in touch without needing to visit your site. It is an important part of your digital marketing footprint.

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